Friedman, Thomas. The World is Flat: A Brief History of the Twenty-First Century. http://www.thomaslfriedman.com/worldisflat.htm

This book explores the future of the world as it is already happening. The United States is no longer the informational, economical, and industrial superpower of the world. What has changed? Why did it change? And what can we do to survive?

Critical questions that apply to the library world too: Which of our services are too important, too customized to be outsourced to Bangalore! This is required reading for 21st century citizens!

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